For shipping, we currently provide standard delivery services through UPS and FedEx within the United States only (AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LS, ME, MD, MA, MI, MN, MS, MO, MT, NS, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY).

Please note that international shipping is not available, except for certain exceptions that are limited to special email orders only. If you are interested in placing such an order, kindly reach out to our team using the Contact Form.

We strive to process and ship all orders within 5-7 business days. However, it's important to note that we cannot be held responsible for any delays caused by UPS or FedEx or other shipping carriers, as their timelines are beyond our control. As a small yet dedicated team, we greatly appreciate your understanding and patience while we continue to scale and expand.

If you require an item by a specific date, we kindly ask you to email us in advance using the Contact Form. We will be happy to assist you with expedited delivery options and provide you with an invoice accordingly.

You will receive an email confirmation with your unique order number once your order has been successfully placed. Please make sure your shipping address is correct, as we are unable to redirect goods once they are in transit to you. Once your order is prepared for shipping, you will receive a shipping confirmation email with a tracking number.

All sales are final. We generally do not accept returns. However, in the event that you receive a damaged item, we understand the need for resolution. Please reach out to our customer support team within 48 hours of receiving the product, providing detailed information and supporting evidence of the damage. We will gladly assist you in returning the item and arranging for a replacement or refund. Our dedicated team will promptly respond within two business days to guide you through the process. If you have any questions or concerns about our return policy, please contact us using the Contact Form.

Refunds are typically processed within 5-7 business days.

We sincerely appreciate your support in choosing Haushold. Your trust and support mean everything to us.

To inquire about our commission process, please feel free to contact us.

Please note that our commission pieces require a minimum order quantity of 100 plates. If you're interested in a smaller quantity or have specific customization requirements, we recommend exploring our existing product range, where you may find something that meets your needs.

Feel free to reach out directly to us via our Contact Form with any collaboration or special project requests.

To initiate the wholesale process, we kindly request you provide us with some additional information about your business. Please contact us and include the following details:

• Your company name and contact information

• Nature of your business (e.g., retail store, online marketplace, hospitality industry)

• Brief description of the products you are interested in and the desired quantity

• Any specific customization requirements, if applicable

Once we receive your information, our wholesale team will review your request and get back to you promptly. We may also schedule a call or a meeting to discuss your needs in more detail and determine how we can best accommodate your wholesale requirements.

Please note that minimum order quantities and pricing structures for wholesale orders may vary depending on the specific product and quantity requested. Our team will provide you with all the necessary details, including pricing, lead times, and any applicable discounts, once we have evaluated your inquiry.

We appreciate your interest in partnering with us for wholesale purchases. We value our business relationships and strive to provide excellent service and quality products to our wholesale partners.